10 steps in the print quality management action, have you done it?
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1. Do things right the first time. If you have problems, you should solve them in the first time. Don't wait until the workers have finished or final inspection. It is too late.
If the problem is not solved in the first place, it will eventually lead to bad products, rework, and customer returns. The loss of the factory will be quite large. Implement and enforce rigorous feed inspection and quality control at every step or step, including processing of each component and material on the production line.
Please note that third-party inspection companies will not find many errors, even if they find out, it is too late.
2, do not look at the results without seeing the results.
Don't just tell your employees to do this, some people will listen to you, but most will not; you must constantly use your eyes to see, check, correct and guide.
Don't just tell your employees what to do. You should go deep into the field to see, observe, and check if employees are following your requirements. You must constantly guide and correct your employees until the correct operation becomes Their conditioning reflects their work habits.
This is not something that can be done overnight.
3. Don't think that there will be no mistakes with molds and fixtures.
If your mold or fixture is wrong, then all the products produced are wrong. Find ways to design your molds and fixtures so that workers can only place the workpiece to be machined in the unique and correct way you design.
Let the mold or fixture control the worker's operation. Don't expect the worker to control the mold or fixture. Because it is still the same sentence, no matter how many times you tell the workers how to do it, some people will listen, but most people will not listen.
Make the inspection equipment of the daily calibration fixture as a necessary work to be assigned to a responsible person; the department head must personally check and record.
4. How do you know?
In the daily management work, no matter when you ask what kind of questions, you will almost always get the right answer. However, in reality, no one really knows the truth of the problem.
Don't simply take the responses you get as the right answer. You must continue to train your employees and see for yourself that they are doing the right thing. Internal audits must be conducted to establish a sound internal audit system to ensure that workers comply with the factory's standard operating procedures. Laboratory testing inside the factory must be scientific and reliable, and the records of the test must be able to trace the parts and products on the production line according to the test date and batch number. Otherwise, the test results of the laboratory are the same as the sample test. If they do not reflect the quality level of large-scale production, they lose the meaning of testing, and the quality of large-scale production loses its guarantee.
5. Never assume.
Don't take it for granted: "We have never had any problems before, why should we worry........". Don't wait until something goes wrong, or think that the problem can't happen to you. It is necessary to find a way to prevent problems from happening.
Don't rely on "relationships" (that you know or are familiar with) to control the quality of suppliers' parts and materials and the stability of quality. Strict implementation and operation of the incoming quality inspection (ie IQC), if necessary, some materials or parts need to be fully inspected. Some materials or spare parts should be sampled according to the specified ratio, and some need to get the laboratory test. The laboratory test should be traced to the specific purchase batch, batch number, and which contract number is used. If the result does not pass, it is necessary to replace or deactivate that particular batch of spare parts or raw materials.
It is necessary to adhere to the principle of material control of "first in, first out" (FIFO).
6. Use basic common sense.
Many methods of solving problems do not require deep knowledge or technology, and many problems can be corrected without spending money. You only need to spend time on the spot every day, and you can find ways to solve the problem by constantly observing it. If something is unreasonable or looks stupid, then it is probably wrong.
7. Create a stable and reasonable working environment to manage your employees and reduce human error.
Don't expect workers to control the environment. Taking appropriate methods to make workers' work easier and easier, can improve product quality, enhance product process stability, and reduce errors.
Pads are placed on all work surfaces, carts, shelves, etc. to minimize damage to parts and products during assembly and packaging. If the pad is worn out, it must be replaced in time. The padding protection should be done in the required place, but there should be some places and some places. Do not do everything required and check it in place.
Provide workers with suitable, well-used tools so they can get the job done and make sure the workers are well lit, so they can see what they are doing.
8. Strictly implement the “5S” on site to keep all work areas clean and tidy.
Separate the work areas that are prone to dust and those that must be kept clean. All workers are required to wash their hands before returning to work after eating and after going to the toilet. Wear a hair or work cap before you go to work to prevent hair from falling on the product. In some specific procedures, all workers are required to wear gloves (including management personnel) to ensure that there are no mice or insects in the work area. Before the end of the daily work, give workers 10-15 minutes to clean up their work area (cleaning time is included in working hours, there is salary). In this way, they can work in a clean environment when they go to work the next day, and they can develop good on-site cleaning management habits.
9. Authorize and encourage your employees at all levels to discover various problems in their work and report them in a timely manner.
This means that you should allow and encourage your workers to speak, provide advice, point out problems, and don't let employees feel that "only the boss can speak" or "the boss is always right." Encourage and reward your employees with advice and advice to prevent problems from happening, rather than disguising and concealing problems when they are discovered. If employees help the factory reduce the labor losses of waste and rework, give them material rewards to recognize and encourage them.
Don't use intimidation, level management, fines, abuse, abuse, etc. Because there is no one who is willing to speak and is willing to express opinions, the error will continue and the problem will continue to occur.
This open and non-open level management style can only be started from the top, and other levels of management must also learn.
10. Develop high standards.
Regardless of whether your customers have requirements or not, you should take high standards to ask yourself, and don't make excuses for products that you can't make "perfect". Even if some products do not achieve 100% perfection due to handcrafting, if you use this reason to lower the standard, then your subordinates will lower their standards. If your goal is 100% perfect and you work on it from all sides, then the quality of the finished product will be closer to 100% perfect. To pursue high standards and abandon low standards, we must change our minds from the management of all levels to the ordinary workers.